Assessing AI Chatbots for MRO: Capabilities, Limitations, and Potential
AI chatbots, powered by Large Language Models (LLMs), can generate coherent responses but lack true understanding. They rely on pattern recognition and past data rather than reasoning. While LLMs improve with more data, larger models become less explainable and require high computational power. Despite these limitations, chatbots hold immense potential for MRO activities by providing quick access to technical documentation and sensor data. Security of datasets is crucial. Although chatbots cannot replace human expertise, they can significantly enhance efficiency and decision-making for trained MRO technicians, making them valuable tools for maintenance, repair, and overhaul operations.